Quick Answer: How Do I Change My Cloud To Surface?

How do I restore my WD My Cloud to factory settings?

With the power on, using a paperclip or narrow tipped pen, press and hold the reset button for at least 4 seconds.

The reset process will cause the device to reboot and may take up to 5 minutes to complete.

Please wait until the Power LED is solid blue, indicating the device is ready to use..

How do I access my WD My Cloud from another network?

To access the My Cloud remotely from your laptop, you can use either the WD My Cloud Desktop program or the MyCloud.com web portal. Both allow for uploading/downloading of files to/from the My Cloud. The WD Sync program will “sync” the contents of folders on your laptop to the My Cloud while your in a remote location.

How do I access WD My Cloud on Windows 10?

Open Control Panel > User Accounts and go to the Credential Manager. Next choose Windows credentials and click on Add a Windows credential. In the Internet address field enter the name of your My Cloud device. In the Username field enter the username that you use to access My Cloud.

Why can’t I see WD My Cloud on network?

Check to ensure NetBIOS over TCP/IP is enabled, that the network is set to Private, ensure Network Discovery and File Sharing is enabled, and ensure the computer is connected to the same router as the My Cloud. …

How do I access my WD My Cloud dashboard?

Android Smartphone/TabletGo to your mobile device’s Wi-Fi settings and connect to the drive’s network (default name: MyPassport).Launch the WD My Cloud mobile app.Make sure the My Passport Wireless drive (default name: MyPassport) is listed in the Devices section.More items…

What is the default IP address of WD My Cloud?

1.1 or 192.168. 0.1 – you can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username and password are listed in your router’s User Manual.