How Do I Fix My Telstra WAN Connection?

How do I fix my Telstra TV?

If you’ve already activated your Telstra TV and it’s not working:Check cords and connections are firmly plugged in.Turn your Telstra TV off at the power point, wait 20 seconds and then turn it on again.

Check your modem is on and working by accessing the internet from another device.Turn your TV off and on again.More items….

What does WAN outage mean?

A network outage is the loss of network resources, including routers, switches, and transport facilities, because of the following: Complete or partial failure of hardware and software components. Power outages. Scheduled maintenance such as software or hardware upgrades.

How do I reset my WAN?

The router will restart after the factory reset. In the router portal, select Router > Reset Configuration and click on Reset configuration. In the router portal, select Router > WAN Reset and click on WAN reset. The WAN will now be reset.

Can I change my WAN IP address?

You can change the WAN IP address of your server from the User Control Console. Please ensure that you take extreme caution when modifying the WAN and LAN IP addresses, as changing these settings can render your server inaccessible.

What does it mean when WAN is red?

On a router But if it’s off or red in color, then it’s time to check to make sure that the network cable that connects the router’s WAN (Internet) port (often on the back of the router) to the modem is plugged in securely and not broken in any way .

How do I reset my Telstra TV?

The reset button can be located on the back on the device just under the power cable. To factory reset the Teltra TV2, press and hold the small button labelled Reset, on the bottom of the device, for at least 20 seconds to initiate a factory reset.

How do I check my WAN connection?

Other Broadband Modem. If you use a non-DSL modem, such as cable, wireless, or satellite, to connect to your Internet service provider, your WAN type is probably Dynamic IP Address. You may be able to determine your WAN type by inspecting the IP properties on your computer.

Why won’t my Telstra TV connect to the Internet?

1. Try resetting both the modem and the Telstra TV. To do this unplug power to both for at least 5 seconds then replug them into power. … If that does not work then try plugging an ethernet cable into both the modem and Telstra TV.

How do I connect my Telstra TV to the Internet?

To connect via Wi-Fi:Use your Telstra TV remote to select Wi-Fi connection.Select your home Wi-Fi network from the list.Press OK on your Telstra TV remote control.Enter your Wi-Fi password, if required.

What do I do when my WAN connection is down?

To troubleshoot your WAN or LAN port:Plug in the power adapter of your router to the power outlet.Turn on the router and wait for the power LED to become solid green or white. … Take one Ethernet cable, and connect one end to any of the router’s LAN port, and the other end to the router’s WAN port.Check the LEDs.

What causes WAN outages?

Here is a list of all major reasons why you could be facing a network downtime: Faults, errors or discards in network devices. Device configuration changes. … Link failure caused due to fibre cable cuts or network congestion.

Why is wan light flashing?

If the WAN light is continually flashing, this indicates that your modem is not seeing the network in order to connect. The fact that you can view the modems interface ( means that your computer is able to communicate with the modem.

What happens if I reset my Telstra modem?

Re: If I reset my modem? If you do factory reset, all configuration you have done before (such as port forwarding rules, DMZ setting, firewall settings, static IP reservations, etc) will be reset. I would sugest you write those configuration down before resetting, therefore you can re-confgure them.

What to do if Internet is not working?

General troubleshooting tips for Android devicesOpen your Settings app “Wireless & networks” or “Connections”. Depending on your device, these options may be different.Turn Wi-Fi off and mobile data on, and check to see if there’s a difference.If not, turn mobile data off and Wi-Fi on and see if that works.

How do I reboot my NBN modem?

Locate the RESET button at the back of the wireless router. Hold the RESET button for 10 to 15 seconds, the lights at the front should start blinking, this is when you can let go. Wait about 5 minutes for the router to boot up again and try the connection.

How long does it take spectrum to fix an outage?

Allow at least 2 minutes to ensure that the reset is complete. Your modem’s connection lights should be solid (not blinking).

How do you restart your router?

To reboot your modem and your WiFi router:Unplug the power cord from the back of the modem and remove any batteries.Unplug the power cord from the WiFi router.Wait 60 seconds, and then reinsert any batteries and reconnect power to the modem.Wait at least two minutes to allow the modem to power up.More items…

How do I fix my Telstra Internet connection?

To do this, use a paperclip (or something similar) to press and hold the reset hole at the back of your Telstra modem, and keep it pressed in for 15 seconds. Allow 2-5 minutes for the modem to reconnect to the internet.